Privacy Policy
At WITLUX, we understand the importance of privacy and are committed to protecting the personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.
Information We Collect
Upon visiting our website, we gather essential device information, including your IP address, browser type, and operating system, in an automated manner. Additionally, we track your browsing behaviour, such as the specific pages visited and the links clicked.
When you make a purchase from our store, we collect personal information from you, including your name, billing address, shipping address, payment information, and contact details. We use this information to process your order, communicate with you about your purchase, and provide customer support.
How We Use Your Information
We use the information we collect to improve and personalize your shopping experience. This includes analysing trends, preferences, and user behaviour to enhance our website and product offerings. We may also use your information to send you promotional emails or newsletters, but only if you have opted in to receive them.
Sharing Your Information
We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Security
We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Please check this page for any updates.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at witlux.customer.service@gmail.com
Last updated: [15/07/2024]
